Is Local Search In India The New Battle Ground?
By Kamla Bhatt • May 27th, 2008Category: Books, Movies, Music, Televison, Chennai/Madras, Entrepreneur Interviews, Ideas, Internet and Telecom, Start-ups, Technology, User Generated Content
Local search is the new battle ground for startups and VCs in India. “But, local search is an oxymoron,” says Deepak Srinivasan, Internet marketing guru. “There is no such user experience called local search. It is a local directory business,” he adds. “Local search is often used as a proxy for local points of interest, stores, and so on that is not search — its a directory - like yellow pages. Search I believe is a functionality and an experience when the scale of data is beyond comprehension,” he explains.
So, going by Deepak’s definition the one company that comes to mind is Bangalore-based Zook, which gets its content from Yellow Pages says Sameer Shishodia. “We are scraping the web, partnering with best-of-breed guys and depending on the community for the rest. We are in mobile search space,” adds Sameer, who is a co-founder of Zook.
Last year I wrote a blog post on this topic just before AskLaila unveiled its beta and wondered, “My question is that why do companies label themselves as local search when in fact in many cases they are a huge repository of yellow pages and the telephone directory?” Prior to the launch I was told AskLaila was a local search firm and in fact I had quite a bit of debate with one somebody who works for the startup. When AskLeila unveiled their beta site they called it local information service, which is a better way to describe what they have to offer. AskLaila was one of the first startups in this space that got funded very early on in India and has raised two rounds of funding so far. Zook has also received funding. Then there is TolMolBol, Yulop, ilaaka, Antya and the two big gorillas in the room: Yahoo and Google and to some extent MSN. And then there is Guruji too.
Earlier today I got an email announcing the launch of MetroMela that calls itself an Internet service provider and also publishes a magazine. Internet Service provider reminds me of the 1990s in Silicon Valley when there were a handful of companies that provided dial-up access or POP accounts to users. So, I am not sure how MetroMela is defining that term: Internet Service Provider. Here is how MetroMela has to say about themselves:”first multi-modal, multi-location Internet Services provider…consumers and local businesses discover and transact with each other.” But, that is at the heart of every local search startup’s plan I would think. Certainly if you scratch the surface of TolMolBol, Yulop, ilaaka, Antaya and AskLaila they will have an element of that in their business plan, will they not or am I missing something here.
I guess MetroMela is differentiating itself by launching a magazine based on user generated content. (Sounds a lot like Sulekha that has a large user base content and is publishing 2 books a month featuring their user base.). When I went through MetroMela’s site I was first struck by their logo, which for some inexplicable reason reminds me of the blue Mobile Monday logo. MetroMela is currently offering local search for Hyderabad, Bangalore, Chennai, Pune, Vizag, Cochin and Mysore. I guess they are doing a combination of large metro areas and bigger cities in the South. While AskLaila appears to be focused on the metro areas like Bangalore, Delhi NCR, Mumbai and Chennai.
I took a quick tour of MetroMela’s website and decided to some a generic search for “cafe” in Bangalore and Soul Delip Cafe on MG Road tops their list of cafes in Bangalore. I tried the same generic search on AksLaila and got an alphabetic list of cafe starting with “B.” Clearly, AksLaila is following some kind of alphabetic ordering of their list, and I am not sure what is informing the ranking of results for MetroMela.
AskLaila recently added mobile search and I wonder if other local search companies have that in their product roadmap? It seems that mobile is on the radar of most companies. “We have mobile search and we also give maps on your mobile,” says Aashish Solanki, co-founder of Yulop. I asked Aashish how are they different from AskLaila and others and this is what he had to say: “Our content is local, vast and caters to a deeper audience.eg: you may find poojari’s on cityfind. you will find temples and other unconventional listings as well.”
If you step back and take a quick survey of what each company is doing it appears that they are working on a giant jigsaw puzzle and filling in the gaps in creating and providing basic information much like a directory. Some of them are creating their own like AskLaila, others are depending on their users to generate local information and while others appear to be aggregating. But at the end of the day it does seem like they are all working towards building a database of directory information , which is missing in India.
Disclosure: Deepak is also my husband.
Technorati Tags: local search in india,metromela,asklaila,yulop,tomolbol,ilaaka,antya,zook,mobile search,ideas,india,technology
Kamla Bhatt is the host and producer of an Internet Radio show where listeners can find stories about the new and emerging India and the global Indian community. As a pioneer of 'internet radio' format in India Kamla started her first show News about India, followed by TalkNewsIndia in 2005. In 2006 she premiered her new show: The Kamla Bhatt Show: Life, People and Ideas. 





Hi Kamla,
MetroMela is defnitnely an local information service provider not an internet service provider. There must be a typo somewhere. Would like to add that In addition to the magazine that you mentioned MetroMela also differs from yellow pages type services because it is built to answer questions like “which is best place to get this stuff (for example organic clothes) in the city?”. We primarily do that by our own research (editorial reviews) and user reviews. We also list only the city’s best merchants in our directory based on our own survey and user’s recommendations. Hence a user of metromela can be sure that stores recommended for a query will give him good quality of user experience. Finally to facilitate shopping decisions we carry deals information for our users. What do you think of this approach for ensuring better offline user experience?
regards,
pankaj Joshi
http://www.metromela.com
Thanks Pankaj for taking the time to comment.
The Internet service provider bit came from the press release that I received about MetroMela. Thank you for clarifying that MetroMela is a local information service provider. From what you have described it sounds like your service is a combination of information you gather (through your editorial review) and blend or combine that with deals from “best” retailers in a particular city. Sounds a bit like epinions where people shared their review of a product or service or a deal.
There certainly is a market for local information services and clearly you are trying to address that need and your customers will tell you what they think.
Best of luck with Metromela and appreciate your input.
Cheers!
kamla