Kiran Karnik on BPO Industry in India - Part-3
By kamla bhatt • Dec 12th, 2007Category: Bangalore, Business & Tech, Featured, Ideas, India, Internet & Telecom, New Delhi
In this episode Kiran Karnik talks about the Business Process Outsourcing (BPO) sector, and the emergence of India as a knowledge hub.
Currently the BPO industry employs about 600,000 people in India and generates about $8 billion in revenue. BPO services range from call centers to equity analysis and legal work points out Kiran.
I also asked Kiran about how Nasscom is addressing issues about safety of BPO employees, especially the women. Tune in to find out what he has to say.
Kiran completes his 6 year tenure with Nasscom in December 2007.
If you missed the earlier episode, you might want to listen to it. In Part-1 Kiran spoke about product innovation and startups in India and in Part-2 the focus was on outsourcing and the BPO industry.
This interview was recorded in November, 2007 at Bangalore.
Kamla Bhatt is the host and producer of an Internet Radio show where listeners can find stories about the new and emerging India and the global Indian community. As a pioneer of 'internet radio' format in India Kamla started her first show News about India, followed by TalkNewsIndia in 2005. In 2006 she premiered her new show: The Kamla Bhatt Show: Life, People and Ideas. 
Kamla
It was quite interesting talk with Mr Karnik and covered the entire gamut of outsourcing or as you right prefer to call it global sourcing business of which India is a major player.
The talk was also analytical and gave me good overview of the industry and its various aspects.
I always read your write up before listening to talk and I saw slight error there (may be a typo), the talk says that there are currently six hundred thousand people in BPO industry in India but the write up mentiones 6 million (one extra zero is there).
Once again thanks Kamla for wonderful talk.
regards
Abhishek, Chennai
Thanks Abhishek for listening to the interview and sharing your feedback. Yes, there is an error and I will correct it. It shd read as 600,000 and not 6 million!
Keep listening and sharing your thoughts.
Thanks!
kamla