Silicon Valley-based Alka Jarvis works, teaches and writes about quality assurance and software testing. She is Cisco Distinguished Quality Engineer and has worked in the networking company for the past 25 years.
I sat down with Jarvis to find out her journey from Nairobi, Kenya to Silicon Valley and how she got started in quality assurance and software testing. We also spoke about the influence of Dr. Edward Deming, famous for underscoring the importance of quality of products in companies. Deming’s 14 points for management is an important contribution that helped improve the quality fo products in many companies, especially in Japan.